Plumbing Service Technician
Job Description
We are seeking a Plumbing Service Technician to join our team to assist in providing Red Carpet Service! You will be responsible for assessing clients’ plumbing needs, presenting solutions and recommendations, selling needed and/or recommended services, repairing or installing materials and equipment and providing service maintenance inspections.
What You Can Expect From US
- Relaxed, family-like office environment
- Employee & Customer focused
- Core Values – determined, innovative, problem solvers
- Locally owned and operated
Duties & Responsibilities
- Diagnose and present the customer with solutions to their plumbing issues
- Provide information about products and services offered including pricing options
- Troubleshoot and resolve product issues and concerns
- Install, repair or replace plumbing materials and equipment
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of evolving products and services
- Communicate with office support staff and managers to provide Red Carpet Service
Qualifications
- Previous experience in the plumbing trades including commercial and residential applications
- Ability to build rapport with clients
- Ability to prioritize, multitask and problem solve
- Positive and professional demeanor
- Detail-oriented, self-motivated, and organized
- Excellent communication skills
- Able to learn and use software such as iPad and web applications
Nice to have position requirements
- Bi-lingual
- Previous experience in customer service, sales
Benefits
- The ability to make $50-90K Per Year
- The potential for incentives
- 7 paid holidays
- Company-provided uniforms cleaned for you on a weekly basis—FOR FREE!
- 100% paid medical Insurance (health, dental & vision)
- A company paid pension plan
- Company provided trucks, fully stocked with parts and equipment
- Trucks that you can drive home daily
- Vacation benefits after 5 years
- Continued training with no student debt
- Friendly, family working environment
- An established family-owned and managed company with a great reputation in Lake Worth and surrounding areas and over 60 years of experience in the local marketplace
